The gym was awesome, but I found the room cleanliness lacking.

Recommend it for families with kids

The staff, starting with Beth at the bar, went above and beyond to take care of us all. I was floored by how quickly they fixed our AC when it stopped working, just ten minutes after I called. It’s rare to find such attentive service, felt like they genuinely wanted us to be comfortable.

It wasn't exactly a bargain, but definitely worth it considering the quality.

The gym was awesome with tons of machines, and the outdoor areas were super chill.

Great staff and beautiful decor, but breakfast options need improvement.

I had a pleasant stay, where I enjoyed the food and appreciated the spa facilities. The staff provided support that made my experience enjoyable.

The cold pool and hygiene issues were concerns that affected my visit. I expected more cleanliness in the room.

Would recommend for a short visit

Clean room, friendly staff, the convenient airport shuttle made it easy for us to explore the city and enjoy a relaxing breakfast in a comfortable lounge area.

Overall noise level was disruptive.

Comfortable stay with great amenities

I had a delightful night in a King Room, where the spacious layout and comfortable bed made me feel at home. The staff were exceptionally accommodating, and I appreciated the outdoor seating near the fire pits that created a lovely atmosphere for relaxation. On the downside, I found the prices for breakfast options a bit steep, which I think could be improved.

I found the Hilton Columbus/Polaris to be beautifully decorated, with spacious common areas that were easily accessible. The outdoor seating near the fire pits was a lovely spot to relax, and the staff were exceptionally accommodating.

Improved soundproofing in rooms would be beneficial.

Exceptional Stay with Impeccable Service

During our recent two-night stay, we enjoyed comfortable accommodations and outstanding service. The breakfast in the executive lounge was a delightful surprise, offering a variety of tasty options. Don't miss a visit to the onsite bar. the staff, especially Beth, are attentive and create a welcoming atmosphere.

The meeting spaces were exceptional, providing ample room for presentations. The staff was attentive, ensuring everything ran smoothly without any issues. The location was also convenient, with easy access to shopping and dining options nearby.

I found the Hilton Columbus/Polaris to be beautifully decorated, with spacious common areas easily accessible. The outdoor seating areas with fire pits offered a lovely spot to relax. The staff were exceptionally accommodating. they provided friendly service and made us feel welcome throughout our stay. The fitness center was well-equipped, and I enjoyed the indoor pool facilities. Unfortunately, the noise from parties in adjacent rooms made it hard to sleep one night, impacting my overall experience. Also, I noticed some cleanliness issues in the bathroom upon arrival, which was disappointing given the hotel's reputation. In-room dining options felt limited, and I expected more variety. The breakfast prices seemed a bit high, too, considering what was included. Overall, it had great potential but left some room for improvement in the noise levels and room maintenance.

The staff was super friendly, and they even made my son's birthday special by engaging with him about his Pokémon card! We loved chilling in the heated pool and the jacuzzi after a long day. Just keep in mind that the $10 parking fee felt a bit steep for an open lot, but overall, it was a fantastic stay! 😊

Comfortable stay with a few quirks

We stayed for 2 nights in a King room with Two King Beds. The beds were super comfy, and I actually liked the pool area. But our experience was a bit off. A loud furnace scared me awake, and I had to deal with a crazy neighbor banging on doors all night. The bar was nice for chilling, though.

comfortable stay with minor drawbacks

The king room I stayed in offered ample space, which I appreciated during my five-night visit. The bed was very comfortable. I slept well every night despite some external noise.

However, the hotel could improve sound insulation in the rooms.